Returns
We want you to be happy with your AlliedTech purchase. You may request a return within 7 days of receiving your item, provided it is unused, in its original packaging, and in resalable condition. Proof of purchase (order number or receipt) is required.
Non-returnable items
For health, safety and warranty reasons, the following are not eligible for return unless defective: already-installed air-conditioning units, custom or special-order items, and consumables.
Defective or damaged items
If your item arrives defective or damaged, please contact us within 48 hours of delivery at sales@anythingispossible.store with photos and your order number. We will arrange a replacement or repair under the manufacturer warranty.
Refunds
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds are processed to your original payment method within 7 to 14 business days. Shipping fees are non-refundable unless the return is due to our error.
How to start a return
Email sales@anythingispossible.store with your order number and reason for return, and our team will guide you through the process.